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About Us

Established in 1998, Flex originated as part of one of Shropshire’s largest accountancy firms, Dyke Yaxley. The experience and expertise gained from working within the professional services sector provided a strong foundation for supporting a wide range of businesses. Today, integrity, professionalism, outstanding service, and cost-effective solutions remain at the core of everything we do.

What we do

Flex IT are based in Shrewsbury, delivering reliable IT services to clients across Shropshire and the surrounding counties. We specialise in IT support, hardware and software supply, and expert installation services.

With experience supporting a wide range of successful businesses, we’ve built a skilled and growing team of IT professionals. Our service goes beyond the capabilities typically expected from an in-house IT department—offering dedicated, expert support at a more cost-effective rate.

We're committed to ensuring our clients have the right IT solutions in place to meet both their business and personal needs. Our approachable team is here to provide efficient, professional support whenever it’s needed.

Why work with Flex IT

Local Presence

Based in Shropshire, we understand the unique needs of businesses in our region and can react quickly if on-site support is needed.

Proactive Approach

We monitor your systems to address issues before they impact your business.

Responsive Support

Our help desk team is always ready to assist, ensuring minimal downtime and quick resolutions to any issues.

Client-Focused Approach

We prioritise your business goals and work collaboratively to enhance your IT infrastructure.

Our Values

Our business is built on nurturing long-term relationships with our clients. We are dedicated to providing exceptional IT services, so our clients can concentrate on what matters most—the day-to-day running of their business—confident that their IT needs are in expert hands.

Who we work with

We have a varied portfolio of clients, from multiple different industry sectors, including:

  • Accountancy
  • Legal Professional Practices
  • Financial Services
  • Estate Agents
  • Manufacturing
  • Software Providers
  • Leisure and Tourism

Our Commitment to You

At Flex IT, we’re committed to building lasting relationships with our clients. We understand that every business is unique, so we tailor our services to meet your specific needs. Our proactive approach ensures your IT infrastructure remains secure, efficient, and up-to-date—giving you the confidence to focus on what you do best.

Our Strategic Partners

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